Data Officer

laptop worker

Data officer

Job Description


Position title: Data Officer 

Place of work: Optional – home-working, hybrid or office-based. The role will involve a minimum of once-a-month travel to nfpResearch London office, Brick Lane for team meetings. 

Type: Fixed term, for 12 months initially

Hours: Full-time (35 hours a week) 

Remuneration: £27,000 p.a. pro rata 

Start date: ASAP 


nfpResearch delivers research, insights and expertise to help non-profits understand their audiences 
and make informed strategic decisions.

We use a range of research and consultancy skills to help charities find out exactly what they need to 
know. We speak to over 30,000 people a year about non-profits. With over 15 years of experience 
and vital trend data, we help charities collate, analyse and understand the opinions of their key 
audiences and integrate them into their work. We have already helped over 150 charities in a vast 
range of ways, including understanding supporter journeys, segmenting their audiences and 
evaluating and improving services for the people who need them.

Key topics we cover in our research and outputs include brand, communications, fundraising, 
reputation and trust. Many charities subscribe to our regular tracking research, which primarily focus 
on research with the general public and MPs. Some charities need more bespoke research, which 
would involve the team working closely with clients to help understand their needs and to design 
research projects to meet their objectives.


Purpose of the role

We are at an exciting time, in the process of expanding our business and streamlining our internal 
processes. The Data Officer is a newly created role that will report into our Research Lead, Sophie. 
The role will provide support primarily to the Public Audiences team, and on bespoke projects when 
required. In practice, the Data Officer will be helping the team on various project management-related
tasks, liaising daily with our external suppliers, and working with databases and online dashboards.


Description of key responsibilities 

Working primarily on the nfpPublics UK research, as well as on some of our other tracking research

  • Processing survey data, quality-checking, cleaning and maintaining databases for our various 
    Monitor projects
  • Working on monthly client dashboards: updating and running scripts, fixing issues that may 
    arise and ensuring everything runs smoothly
  • Working on various project management tasks of the research cycle and liaising with external 
    suppliers to ensure effective and timely delivery outputs
  • Support Account Managers with client data requests when they arise, including exporting data 
    tables and running additional data analysis as required


Who we are looking for:

This position would be ideally suited to a graduate or someone early in their career with some 
previous quantitative research experience, in a market research or similar position, who wants to gain 
knowledge and strengthen their skills in that field, and who has an interest in the not-for-profit sector. 



  • Previous experience in quantitative research
  • Strong numerical skills, being comfortable working with datasets; experience of statistical 
    analysis and data processing (using Excel, SPSS, Q or similar software)
  • Strong attention to detail
  • Good time management and organisational skills
  • Ability to learn quickly and work in a fast-paced and dynamic environment
  • Self-motivated, hardworking and proactive, able to deal with periods of heavy workload and to 
    stay motivated during quieter periods
  • Ability to work collaboratively and flexibly as part of a team, as well as autonomously, in 
    particular when working remotely
  • Knowledge of Microsoft Office, Excel, PowerPoint



  • Experience using R, SPSS, Q, Javascript, and data visualisation tools such as Displayr or 
  • Experience of charities and not for profits, such as volunteering or experience of the public or 
    voluntary sector


What nfpResearch delivers to you:

  • Comprehensive training and support to make sure you quickly learn, grow and gain 
    confidence in your role
  • Support from the Research Lead and other senior members of the nfpResearch team
  • Opportunities to work on the research we conduct for a whole range of charities in the UK and 
    further afield and learn more about all aspects of the research cycle
  • The chance to be an integral part of a small but thriving and dynamic company
  • A varied and interesting role in the UK’s leading research consultancy working exclusively in 
    the not-for-profit sector, providing the chance to gain considerable insight into the sector 
  • 25 days of paid holiday over the 12 months, and the company closes between Christmas and 
    New Year


“This is a new role for nfpResearch and I am excited about the impact it will have. Having grown at 
nfpResearch in an interesting and meaningful data role, I am looking forward to sharing this 
knowledge and working closely with the successful candidate.”

Sophie, Research Lead


How to apply:

Send a cover letter and CV to Berni White at stating why you’re right 
for this position and why you would like to work with us. 

At nfpResearch we run a blind recruitment process, where we anonymise each application 
once it is submitted. Please write the cover letter without reference to the University you 
attended, your gender, ethnicity, school name or age.

Please submit your application as a single document with your full name as the 
document title. Please state where you saw this job advertised. Please also write the job 
title and team in the email subject line.

Please note the deadline is midday, Friday March 1st 2024 and interviews will take place 
over the next two weeks.

Please note, at the time of starting employment, the successful candidate must have 
permission to work in the UK.

No agencies please.