Since 2001, we've been surveying charities to find out how and why they use the internet. These results are from the latest survey, conducted in the second half of 2008.

This in-depth report, produced for the Vodafone Foundation, looks at how young adults seek help, and how charities can meet their needs. The report collates relevant knowledge and presents it in a practically focused way, with case studies and useful tips. We hope that the report will help local and national not-for-profit organisations in their support work with young adults, and improve the way organisations communicate with and provide services to this audience.

This briefing looks at how government measures the levels of volunteering in the UK (and touches on measurements of civic participation) and suggests there are a number of ways in which the current research methodology is over-estimating the level of volunteers.

This report is a culmination of four years of research into UK charities' use of the internet since the initial Virtual Promise report in 2000. The report is separated into three main sections. The first features the results from a 2003 survey of charities. The second section consists of a detailed write-up of a set of interviews conducted in mid 2004 amongst charity internet managers.

In one of our newsletters, we asked readers to complete a survey giving us their views on restricted and unrestricted income. We've taken the results from the survey, turned them into charts and created a pdf of the results.

Too few people have specifically addressed the voluntary sector's potential for innovation and the voluntary sector is often left feeling that the only time they can afford the luxury of innovation is when a funder specifically asks for it. It is our hope that this report will provide charities with a greater understanding about what innovation could do for them on a day-to-day basis. The report includes sections on issues such: innovation myths; innovation versus creativity; reducing the barriers to innovation and how innovation is linked to mission and vision.

It is three years now since we published 'Polishing the Diamond' in the autumn of 2002, and it remains one of our most popular reports.For this reason we decided to pull together a series of branding case studies from across the sector.

A representative sample of the UK population was asked to identify which of a variety of groups involved with charities was paid or unpaid. The results showed that while the public was right about whether directors and chief executives were paid (around 90% thought they were definitely or probably paid) far less accuracy was seen for trustees and fundraisers (only 8% thought trustees were definitely unpaid and only 6% thought fundraisers were definitely paid). Indeed more thought that trustees are paid than fundraisers.

Results from our 2005 annual survey of how charities are using the internet. The most recent edition is 2008.

This study represents a snapshot of how well charities' Regional-HQ relationships are functioning, according to charity employees. The aim of this study was to develop some hard data on this important issue - the first public study of its kind in the UK that we are aware of. The results highlight some worrying schisms and considerable room for improvement for many charities.