This in-depth report, produced for the Vodafone Foundation, looks at how young adults seek help, and how charities can meet their needs. The report collates relevant knowledge and presents it in a practically focused way, with case studies and useful tips. We hope that the report will help local and national not-for-profit organisations in their support work with young adults, and improve the way organisations communicate with and provide services to this audience.

This report is a culmination of four years of research into UK charities' use of the internet since the initial Virtual Promise report in 2000. The report is separated into three main sections. The first features the results from a 2003 survey of charities. The second section consists of a detailed write-up of a set of interviews conducted in mid 2004 amongst charity internet managers.

Results from our 2005 annual survey of how charities are using the internet. The most recent edition is 2008.

Results from our 2006 annual survey of how charities are using the internet. The most recent edition is 2008.

Results from our 2007 annual survey of how charities are using the internet. The most recent edition is 2008.

In late 2006, the Samaritans commissioned nfpSynergy to design and conduct a research study into the state of stress today in the UK. One of the key findings was the extent to which people’s work contributed to their stress levels and impacted on their lives. This current report conducted by nfpSynergy builds on the 2006 wave of research to look more specifically at stress in UK and Irish workplaces and aims to contribute to the social dialogue surrounding related issues.

Not for profit think-tank nfpSynergy has teamed up with The ImpACT Coalition to produce a free, short, practical report and guide that will empower charities to formulate and communicate simple messages, including pithy pub facts, needed to dispel a range of debilitating misperceptions their stakeholders may have, both about themselves and the wider third sector.

By Harriet Skinner Matsaert.

"While living in Bangladesh and working in the not-for-profit sector, I’ve been continuously interested, amazed and even perplexed by the activities of not-for-profit organisations. Bangladesh is so often portrayed as a disaster prone area, a passive recipient of aid. In fact this unique and dynamic country has many positive experiences to share. Talking to people in the UK not-for-profit sector has made me realise that there are areas where Bangladeshi non-profits could provide inspiration to their UK counterparts.

nfpSynergy researched and wrote a report with Horwath Consulting called 'Virtual Promise - Are charities keeping up with the Internet revolution?' It was published as a special supplement for Third Sector magazine and was sent out in February 2001. The report is the most comprehensive study yet published in the UK, on the ways in which not for profit organisations are using the Internet.