Marketing & Communications Assistant

laptop worker

Marketing & Communications Assistant

Job description

nfpResearch is a leading market research agency in the not-for-profit sector. We put information in the hands of charities, to help them to help as many people as possible. Following an ambitious rebrand, we are looking for a dedicated Marketing & Communications Assistant to join our hard-working team.

Position title: Marketing & Communications Assistant

Place of work: Optional – home-working, hybrid or office-basedThe role will involve a minimum of once-a-month travel to nfpResearch’s office near Shoreditch, London for team meetings.

Type: Permanent 

Hours and holiday: Full-time (35 hours a week). nfpResearch runs a 4.5 day working week, where employees work 90% of the week for 100% pay. 25 days holiday and, in addition, the office is closed between Christmas and New Year.

Remuneration: £24,000 p.a. pro rata 

Start date: ASAP

nfpResearch delivers the research, insights and expertise to help non-profits understand their audiences and make informed strategic decisions. We are a small, dynamic, values-driven research company that works exclusively for the non-profit sector, looking for a Marketing & Communications Assistant to join our hard-working team.

We work hard to create and nurture a positive working culture. We believe happy staff deliver great work for clients. That is why we focus on development and training on all role related topics, opportunities for colleagues to progress in their careers and a 4.5 day week that enables us all to find the right work-life balance. The company meets once a month in person for a knowledge sharing meeting, where we catch up on anything from recent projects to new methodologies. After this meeting we have a social. 

The charities we work with often give us excellent feedback and want to work with us again. We encourage feedback with staff and clients, and we act when we could have done better. To work at nfpResearch you have to be passionate about helping charities be the best they can be – this is what drives us. Working at nfpResearch will build your knowledge and understanding of the charity sectors in the UK, Ireland, Canada and the USA. We have already worked with over 200 charities of all sizes, sectors and regions. 


The role

The Marketing & Communications Assistant will be responsible for supporting on the delivery of nfpResearch’s website, newsletter, social media outputs, and marketing campaigns. Working closely with the Marketing Coordinator and research teams, they will aid in coordinating our marketing schedule by contributing to content creation, helping to manage nfpResearch’s website and social media channels, and engaging in outreach to charities.

The Marketing & Communications Assistant will also assist in the organisation of promotional events and webinars for clients and the wider sector. Building relationships with external stakeholders to complement our marketing efforts will also be an important aspect of the role, with the successful candidate expected to aid in outreach to the public and media.

This post would be ideally suited to a graduate or someone early in their marketing career who is looking to develop their skillset and experience and see their ideas implemented in our marketing strategy. The role offers the chance to contribute to a proactive marketing plan and help develop and drive it forward.

nfpResearch is based in Spitalfields, near Liverpool Street. We adopt a flexible working environment, enabling staff to work both at home and in the office. We require one day a month in the office at least, though the successful candidate may be expected to work in-office on additional days throughout the year for training or events, etc. nfpResearch operates a 100-90-100 working policy. You will receive 100% of the listed renumeration for working 90% of required hours, provided 100% of your work-load is met. This means you can flexibly choose to take a half-day every week, or a day off every two weeks.


Key Tasks and Responsibilities

  • Support on the day-to-day development and delivery of a marketing strategy, working collaboratively with your line manager and research teams.
  • Assistance in the scheduling and delivery of a weekly blog by supporting management and research teams.
  • Writing, editing, and distributing original content including newsletters, eye-catching social media posts, and event copy, communicating nfpResearch’s research, activities, products, and services.
  • Monitoring social media and other relevant information outlets for key events, topics of discussion and trends within the UK third sector.
  • Report on marketing campaigns and the performance of different promotional channels (e.g. Website visits and downloads, newsletter, social media).
  • Updating nfpResearch’s marketing collateral and website.
  • Understanding brand guidelines and consistently implementing the brand voice across all channels and marketing materials.
  • Liaising and acting as a primary point of contact with external stakeholders (e.g. graphic designer, journalists, website developer).
  • Working closely with management and research teams to organise promotional events and webinars.


  • Interest in coordinating and delivering marketing activities.
  • Excellent communication and interpersonal skills.
  • Meticulous attention to detail.
  • Efficient time and work management.
  • Excellent administrative skills.
  • Able to work independently and creatively as part of a team.
  • Flexible and adaptable approach.
  • High level of IT literacy.


  • Enthusiasm and passion for the work of charities.
  • Research literacy.
  • Graphic design skills and creativity.


How to apply: 

  • Please submit an application following this link 
  • At nfpResearch we run a blind recruitment process, where we anonymise each application once it is submitted. Please write the cover letter without reference the University you attended, your gender, ethnicity, school name or age.
  • Please note the deadline is midday, Wednesday 17th July 2024 and interviews will take place the week commencing Monday 22nd July 2024
  • The application will ask for the following:
    • If you have the right to work in the UK
    • Some contact details
    • Your educational background
    • Your employment background
    • A 500 word personal statement about why you would be right for the role
  • Please note, at the time of starting employment, the successful candidate must have permission to work in the UK.
  • No agencies please.