Research Assistant – Job Description

Position title:

1 x Research Assistant, Public Audiences Team

Place of work: Flexible – home-working, hybrid, or office based. The role will involve a minimum of once-a-month travel to nfpResearch’s office in Shoreditch, London for team meetings. You may also be expected to work in-office on additional days throughout the year for training, events or client meetings.

Type: Fixed term, for 12 months

Hours: Full-time (35 hours a week). nfpResearch operates a 100-90-100 working policy. You will receive 100% of the listed renumeration for working 90% of required hours, provided 100% of your workload is met. This means you can flexibly choose to take a half-day every week, or a full day off every two weeks.

Remuneration: £27,000 p.a.

Start date: February 2026

nfpResearch delivers research, insights and expertise to help non-profits understand their audiences and make informed strategic decisions. We are a small, dynamic, values-driven research company that works exclusively for the non-profit sector, looking for a Research Assistant to join our hard-working team.

We work hard to create and nurture a positive working culture. We believe happy staff deliver great work for clients. That is why we focus on development and training on all role related topics, opportunities for colleagues to progress in their careers, and a 4.5 day week that enables us all to find the right work-life balance. The company meets once a month in person for a knowledge sharing meeting, where we catch up on anything from recent projects to new methodologies. After this meeting we have a social.

The charities we work with often give us excellent feedback and want to work with us again. We encourage feedback with staff and clients, and we act when we could have done better. To work at nfpResearch you have to be passionate about helping charities be the best they can be – this is what drives us. Working at nfpResearch will build your knowledge and understanding of the charity sectors in the UK, Ireland, Canada & the USA. We have already worked with over 200 charities of all sizes, sectors and regions.

The role

As a Research Assistant, you will provide support to the Public Audiences team, working on our regular tracking research in the UK, Ireland & Canada and the US, as well as on bespoke projects. In practice, this means working on a wide variety of topics and using many different research methodologies to help charities make better decisions. Key topics we cover in our research and outputs include brand, campaigns, communications, fundraising, reputation and trust.

Description of responsibilities and opportunities:

Working on multiple aspects of the delivery of our tracking and bespoke research for clients in the UK, Ireland, Canada and the US
Supporting the Public Audiences team on regular tasks such as survey preparation, supplier management, data checking, updating dashboards and compiling reports.
Supporting elements of the nfpPublic research cycle, including creating and updating tracking questionaries, liaising with suppliers, data checking, updating dashboards and compiling reports
Supporting wider company colleagues with administration and analysis on bespoke projects (both quantitative and qualitative)
Attending and supporting the team with preparation for debriefs and pitch meetings with charities
Responding to client requests, including additional data analysis
Supporting the team with business development, marketing and sales
Provide core administrative support across the company including notetaking, meeting preparation, and responding to incoming enquires

Who we are looking for:

These posts would be ideally suited to a graduate who wants to gain knowledge and experience in market research and has a keen interest in the not-for-profit sector. The successful candidates could have skills and experience in a variety of different areas. Some of the things we like to see in our staff:

Essential:

Previous research experience, whether qualitative or quantitative
Excellent data literacy and visualisation skills
Enthusiasm and passion for working with charities
Strong verbal and written communication skills
Confidence presenting to a range of audiences
Self-motivated, hardworking and proactive
Ability to work collaboratively and flexibly as part of a team

Desirable:

Experience in the market research sector and/or the public or voluntary sector

What nfpResearch delivers to you:

A varied and interesting role in the UK’s leading research consultancy working exclusively in the not-for-profit sector
The opportunity to gain considerable insight into different charity sectors
The chance to be an integral part of a small but thriving, dynamic company
25 days paid holiday over the 12 months plus bank holidays. In addition, the office is closed between Christmas and New Year
A 12-month training programme to equip you with the skills and experience to become a market researcher
A 360 mid-term appraisal where you’ll receive feedback from all colleagues in the company

How to apply:

Please send a 1-page cover letter and your CV (no more than two pages) to Berni White-Webster at work@nfpresearch.com. Your cover letter is your opportunity to tell us why you think you are right for the role and why you would be a valuable asset to nfpResearch. We are particularly interested in reading about your research skills and your experience of the charity sector.

At nfpResearch we run a blind recruitment process, where we anonymise each application once it is submitted. Please submit your application as a single document with your full name as the document title. Please state where you saw this job advertised. Please write ‘Research Assistant application’ in the email subject line.

We understand that artificial intelligence (AI) tools can be helpful in preparing job applications. However, we value authenticity, originality and personal insight in all submissions. If you choose to use AI assistance in preparing your application, please ensure that:

Your application accurately reflects your own skills, experience and tone of voice
All information provided is truthful and verifiable
You take full responsibility for the contact you submit

Please note the deadline is midday, Monday 5^th January 2026 and interviews will take place in the week commencing 19^th January 2026.

Please note, at the time of starting employment, the successful candidate must have permission to work in the UK.

No agencies please.