This report aims to help voluntary organisations better understand the nature of the current technological revolution and plan for the future accordingly. A key theme runs through the report; new communications technologies, including the internet, digital TV and mobile telephones, allow charities to do more with less, to punch above their weight, to reach new audiences, develop new services and to remorselessly achieve their goals more effectively.

Is the public falling out of love with charities? Those operating within the voluntary sector may feel concerned that today's public are growing increasingly sceptical about charitable activity. As a result, there is much discussion about the need for tighter regulation of charities in order to inspire greater public trust and confidence and therefore future financial success.