Majority Report; Joe Saxton on the 20 performance measures every charity should monitor
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A charity board will usually monitor finances. But measuring just finances is a bit like measuring just the heart rate of an athlete; it’s important, but it’s just one of a range of ways of knowing whether an athlete is healthy. A great heart rate in an athlete certainly doesn’t tell if they will win any races.
So in charities, what else should trustees (or senior managers) measure apart from money? And how should they measure the money stuff? Here are some ideas about things that every charity can measure based on my experience on different boards. I have yet to see an organisation that measures all of these areas perfectly.
A Korea change; how one organisation's website could improve your Bond with donors
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Much has been written about how charities should communicate impact. How to communicate with donors, how to thank them and, perhaps most importantly, how to explain what you did with their money are undoubtedly tough nuts to crack.
Adrian Sargeant - University of Indiana
I'm a big fan of nfpSynergy. They provide the strongest opinion pieces in our sector.
Adrian Sargeant - Robert F. Hartsook Professor of Fundraising, Indiana University
Chock-a-blog; you gotta fight, for your Write, to partake
As the nfpSynergy blog has become weekly and its readership has steadily increased to over 2500 a month, it got me thinking; why do some people blog and some don’t? How about you? Are you thinking about why you do or don’t?
How about now?
I think blogging is important for any business, but it’s especially important for charities. It’s the perfect way to publicise issues, stories or opinions that your press team might not, for whatever reason, send to the mainstream media. It can often be these kinds of pieces that convert someone to your cause or inspire someone to volunteer, fundraise and make a difference.
12 Free Reports of Christmas
1. A Hidden Gem - Resilience report from the Clore Social Leadership Programme
2. Major Donor Giving Research Report
Road to ruin; are street collections finally about to kick the bucket?
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We took part in an online debate on giving for the Guardian recently and among the many interesting points raised, someone argued that the day of standing on street corners collecting for charities had passed. He proposed, quite well, that charities should focus on other methods. True, street collections have their drawbacks, not least that the vast majority of people undoubtedly walk straight past without dipping into their pockets. But even among the myriad of donation methods these days, I just can't agree that street collections have anything less than a crucial role to play.
Oh Patron! and all that Carry On; can fame cost a fortune?
Someone once said to me Bill Gates should actually give some money to charity. I politely pointed them in the direction of the Bill and Melinda Gates Foundation; it’s now given $23.6 billion in grants. But on a more serious note, many charities have links with celebrities, be it as a patron or having been set up by one. But what are the benefits? And do they outweigh the risks?