Case studies from our evaluation of the Code of Good Governance. You can also download the full report - Review and Development of the Code of Good Governance.

This report looks at strategic decision making when database marketing to supporters. Download it for a decision making tree, useful tips, and examples of what to do.

Not for profit think-tank nfpSynergy has teamed up with The ImpACT Coalition to produce a free, short, practical report and guide that will empower charities to formulate and communicate simple messages, including pithy pub facts, needed to dispel a range of debilitating misperceptions their stakeholders may have, both about themselves and the wider third sector.

This toolkit goes with our 'Innovation Rules!' report, and contains practical guidelines and exercises through which an organisation can increase the quantity and quality of its innovative solutions.

Joe Saxton looks at the relationships between users, stakeholders and accountability and argues that user involvement in the trustee body is far from the only route to increased accountability