What can we learn from the success of text donation fundraising?

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Last month the regulator for premium rate text messages, PhonepayPlus, released data showing that in 2014 text donations raised over £114 million.

This is a great success story for fundraising and charities. At nfpSynergy we are pleased to have played an important role in the changes that bought about the development of text donations. Back in 2008 when I finished my stint as Chair of the Institute of Fundraising I agreed to take on the task of trying to make text donations economic.

Trust in charities falls again - Interactive Chart

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  • Trust in charities falls from 53% in Spring 15 to 48% in Autumn 2015
  • Charities have fallen from 8th place to 12th place in just 6 months in the list of trusted public institutions
  • Now behind supermarkets and TV & Radio stations in levels of trust
  • Charities are most trusted by the under 24s and least trusted by the over 55s

The latest wave of nfpSynergy research in trust in charities and other public institutions shows that the summer of media coverage and newspaper revelations have taken their toll.

Assumptions and Expectations: How do your audiences view charities?

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There has been much soul-searching in the charity sector in recent weeks about how it is perceived by external audiences. Do the public, or even politicians and journalists, really understand how charities work today? Do they know that many charities these days are large, professionally run and impactful organisations? Or do they still just imagine an entirely voluntary operation run out of a church that "sticks to the knitting" in the memorable words of Brooks Newmark?

Families Insight; how your charity can engage with children, young people and their parents effectively

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When someone mentions ‘pester power’, the first thing that springs to mind is likely to be children hassling their parents for junk food or the latest toy or smartphone. You probably won’t think first of the positive role which children and young people might have on the adults in their lives.

The 12 Insights of Christmas

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As it's the season of goodwill, we're giving away The 12 Insights of Christmas. They look at some of the key issues facing the charity sector and include research, interviews and advice from charities and from us. Unwrap our 12 free reports just in time for Christmas.

12 Free Reports of Christmas

Submitted by Anonymous (not verified) on

1. A Hidden Gem - Resilience report from the Clore Social Leadership Programme

The Clore Social Leadership Programme aims to develop and connect aspiring leaders in the  social sector who are working for the benefit of individuals and communities across the UK. nfpSynergy has been supporting Clore fellows on their research projects through a mixture of research.  
 

2. Major Donor Giving Research Report

This report is a synthesis of the current research that has been carried out into major donors and philanthropic giving.

I'm comms, I saw, I conquered; why it's time for communications people to stand up and be counted

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Time for some negative thinking.

When times are tough, the axe often tends to fall on comms. Ops naturally has to be protected, the argument goes, because they’re 'doing the do', while fundraising brings in the cash that pays for it all and finance is wielding the chopper, so is handily at the opposite end from the blade. Comms is vulnerable because it’s trickier to demonstrate with cold facts and hard figures the value it adds.

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