The Right Attitude

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Segmenting your key audiences enables you to reach the right people with the right messages – the ones that will inspire people to make a difference will help you to grow your organisation and meet your objectives.

By building up a detailed picture of your different audiences, their attitudes and their motivations, you can tailor your communications so they have the highest chance of achieving the action you’re looking for. But researching, creating and implementing attitudinal segments are not easy or cheap exercises.

Strength in numbers; how independent hospices can raise more income from voluntary and donated sources to fund their work

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In 2010, the think tank Demos published a report entitled ‘Dying for Change’ highlighting some of the challenges facing hospices in the future. Help the Hospices responded to this by setting up the Commission into the Future of Hospice Care to provide guidance, information and options for hospices to inform their strategic position and offerings in the next 10 to 20 years.

Public prefer search engines to charities for information and advice

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Charity websites and offices are the last resort for people needing support and advice

"Far from being people’s first port of call, it looks like charities could be the last. Some of them might need to rethink their strategy for making their offices and their websites more approachable." Joe Saxton
  • We asked 1000 adults where they would go for advice or support on ‘financial difficulties’, ‘housing’, ‘social benefits’, ‘issues concerning elderly people’ and ‘being the victim of
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