What's doing a Gift Aid claim for a small charity really like? Eight nuggets from the frontline

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From trying to obtain an HMRC Gift Aid reference to getting your head around which donations are eligible - claiming Gift Aid can be a daunting and time consuming process, especially for small volunteer run organisations. Joe Saxton shares his experience of the process, complete with useful insights, tips and tricks (some with varying results!)

As easy as Alpha, Bravo, Charlie... How to communicate better with your supporters

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The majority of the British public who currently give to charity plan on giving the same amount (or more) over the next 12 months; but will this always be the case? And how can charities ensure they remain on good terms with supporters amidst looming change in the world of charity fundraising?

Taking care of your supporters

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At nfpSynergy we’ve spoken a lot about negative media coverage of charities over the last year, with a particular focus on fundraising practices.

This coverage, combined with the looming Fundraising Preference Service, has created a precarious atmosphere for charity fundraisers. More than ever fundraisers give careful consideration to how they approach people in order to maintain positive relationships without alienating potential supporters.

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