Taking care of your supporters

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At nfpSynergy we’ve spoken a lot about negative media coverage of charities over the last year, with a particular focus on fundraising practices.

This coverage, combined with the looming Fundraising Preference Service, has created a precarious atmosphere for charity fundraisers. More than ever fundraisers give careful consideration to how they approach people in order to maintain positive relationships without alienating potential supporters.

Law firm Stone King legal opinion on fundraising self-regulation

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Leading charity Law firm Stone King have been spearheading a debate as to what trustees should be considering when assessing how to fundraise.

There are proposals for a new Regulator in the light of inappropriate fund raising tactics, but before that is formally set up, charities are already having to balance their fiduciary duties against pressures to amend their practices.

A legal opinion on fundraising self-regulation

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At nfpSynergy we have been very interested in the effect of the new fundraising regulation on charities.

Our research shows it is likely to be popular with the public, but every conversation we have had with charities shows a deep level of concern about the impact of the Fundraising Preference Service.

One aspect of the new regulation about which there has been little discussion is the legal dimension. Our understanding is that trustees have to make decisions that are first and foremost good for the charity they are trustees of: their fiduciary duty.

Fundraising once again. Should Irish charities ask for more?

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The charity sector in Ireland has had a hard time of it lately.

The recent economic crisis at home has seen growing pressure on domestic charities’ services and the threat of people turning away from overseas charities. Controversies and scandals in the charity sector have also had a huge impact on public attitudes towards Irish charities, with many feeling that they can no longer trust the sector.

12 Free Reports of Christmas 2015

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We would like to thank our clients and partners for inspiring us to keep researching the topical issues in the sector. As part of our Social Investment programme we regularly produce Free Reports and feed our finding back to the sector so any charity regardless its size or sector can find something useful. Here are the 12 popular reports this  year.

Twenty challenges that the Fundraising Preference Service needs to cope with

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Falling at the first hurdle? Joe Saxton points out the many challenges ahead of the Fundraising Preference Service, and poses some tough questions.

The Fundraising Review proposed the introduction of a Fundraising Preference Service (FPS). The detail on how this would work is very sketchy, but the basic idea is that a person could ask for all direct charity communications addressed to them to stop. This blog tries to explore how this would work and what the implications might be.

What can we learn from the success of text donation fundraising?

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Last month the regulator for premium rate text messages, PhonepayPlus, released data showing that in 2014 text donations raised over £114 million.

This is a great success story for fundraising and charities. At nfpSynergy we are pleased to have played an important role in the changes that bought about the development of text donations. Back in 2008 when I finished my stint as Chair of the Institute of Fundraising I agreed to take on the task of trying to make text donations economic.

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