As easy as Alpha, Bravo, Charlie... How to communicate better with your supporters

Submitted by Anonymous (not verified) on

The majority of the British public who currently give to charity plan on giving the same amount (or more) over the next 12 months; but will this always be the case? And how can charities ensure they remain on good terms with supporters amidst looming change in the world of charity fundraising?

Trust in who? Where is the charity sector with trust and why does it matter?

Submitted by Anonymous (not verified) on

At nfpSynergy we published our six-monthly data on trust in charities this week. Last week the Charity Commission published their ‘every other year’ research on the same topic. Our research showed a significant increase in trust since the nadir of last autumn. But what else do we now know about the dynamics of trust and charities?

Welcoming gender diversity to our surveys

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When taking our surveys, we want to make sure that all research participants feel valued and satisfied that their preferences for how they wish to describe themselves are being respected, not least in terms of gender.

We feel this represents not only ethical research but also best practice research because participants are more likely to be open in their responses if they feel comfortable with the research process itself. This is at the heart of what we do. We see the people who participate in our research as participants and not respondents.

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