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Charities hit by significant drop in trust levels over the past year

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10 percentage point drop sees them fall to 7th most trusted institution, Armed Forces remain top

  • Public trust in charities has fallen for the first time since 2011. 56% of people now trust charities ‘quite a lot’ or ‘a great deal’, compared to 66% in 2013 (slide 3)
  • Charities drop to 7th in the list as they’re overtaken by schools, small businesses and the Royal Family (slide 3)
  • Armed Forces remain top with 70% despite a fall of 8%, while Scouts and Guides remain in the top three on 64% (slide 3)
  • Political parties are still bottom on 12%, with 51% trusting them very little (slide 2)
  • Only a quarter trust the Fundraising Standards Board, while 28% have never heard of it (slide 4)
  • People were also asked which statements a charity could make that would reassure them about making a donation or would convince them the charity was doing a good job (slide 8)
  • 70% chose ‘every new charity has to be scrutinised by the Charity Commission before it is approved’ and 68% selected ‘every charity’s accounts are on the Charity Commission website’ (slide 8)
  • 68% opted for charities reviewing their costs every year to keep them low (slide 8)

The Six Reports of Summer

We've been sending out quite a few free reports recently, so we thought we'd put them all in one convenient place. Here's a preview of what's available:

The lives of donors are changing. Are charities keeping up?

The general public, the sector's donors, are changing. Society is ageing, living longer, using the internet on mobiles and ordering 87,000 different types of coffee.

Get all the slides from Joe Saxton's recent presentation to the Institute of Fundraising Technology Conference.

A short briefing on corporate gift aid

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Corporate Gift Aid was reformed in the year 2000 to provide a tax benefit for the company making the donation. Prior to this, charities had been able to reclaim Gift Aid on donations made by companies.