What can Domino’s pizza teach charities about looking after donors?
Joe Saxton explores what full transparency might look for charities.
Hold onto your own: Keeping your supporters engaged in an atmosphere of declining trust
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Trust in Irish charities has been steadily declining since 2013 and this blog explores how to keep your supporter base alive when the sector around you struggles.
How people are sidestepping charities, especially in high profile disasters
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Why disintermediation is one of the biggest threats to fundraising.
12 Free Reports of Christmas
Thank you everyone for being with us in 2017! The best gift we can give you is what we love doing the most: research. Here are 12 free most popular reports for you this year. See you in 2018!
Major Donors - 10 Key Points
Following the release of our new Major Donor Giving Research Report, our blog this week brings together 10 key points on major donor giving.
Major Donor Giving Research Report: An updated synthesis of research into major donors and philanthropic giving
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How do major donors decide which charities to support? Why do some wealthy individuals not give at all? Discover answers to these and more questions in this new report.
Promoting ethnic diversity in the charity sector
Are charities losing out by failing to ensure more diverse trustees and supporters? Our blog this week looks at the spending power of BAME (Black, Asian and Minority Ethnic) people in the UK, and how much they are represented in charity governance and fundraising campaigns.
GDPR: The change that charity donors want
We know that the incoming General Data Protection Regulation (GDPR) is currently one of the key issues on charities' agendas. A variety of reports have been released exploring the legal requirements on how charities should respond in order to be prepared to meet those regulations when they come into force in May 2018.
Should a Charity care about the Customer Experience?
This week's guest blog explores the importance of Customer Experience. Martin Jervis argues that charities can't hide behind terminology; ultimately, donors, beneficiaries, supporters, and volunteers are 'customers'. Therefore, they should be approached with strategic and tactical expertise; but unfortunately, this is scarce in the UK.