Trustees now need to be professional volunteers. Is that a good thing?

Submitted by Anonymous (not verified) on 4 Jun 2020
Joe Saxton

I will confess to being a recent convert. I love working with a recruitment agency to find new trustees. The quality of applicants and the inclusiveness of the process improve the governance process beyond measure. Indeed, I now am of the belief that the sector should no more appoint a trustee without an open and transparent recruitment process, than they should a CEO.

Show me the money! The challenges in how charities present their financial information to the public

Submitted by Anonymous (not verified) on 12 Mar 2020

How charities spend their money remains a key concern for current and potential donors. In this report we examine how a selected sample of UK charities present their key financial information to the general public, exploring both the content and form of this information. We find that it is clear charities are working hard to demonstrate how much they are achieving through the income they raise and how efficiently this is being done. However, there are a number of recurrent issues that are worth highlighting: 

Searching for Answers

Submitted by Anonymous (not verified) on 8 Oct 2014

An overview of how transparent 50 UK charities are, based on the investigations of nfpSynergy's researchers.


The idea that the information the public wants should be both available and easily accessible has been encapsulated in a new buzzword - transparency. Since the CEO salary media storm back in 2013, many charities claimed they're now transparent. But is this really the case? How long does it take to find out a CEO's salary or how much a charity spends on admin? 

The Six Reports of Summer

Submitted by Anonymous (not verified) on 5 Jun 2014

We've been sending out quite a few free reports recently, so we thought we'd put them all in one convenient place. Here's a preview of what's available:

The Politics of Charities

What do the public think about charities having the right to lobby? And what does it mean to MPs and journalists for charities to 'be political'?

Global Digital Fundraising

Global communication has opened up new opportunities to engage with communities and key audiences. So what does this mean for non-profits in different environments?

What do people think about the Garfield Weston Foundation?

Submitted by ben.roberts on 25 Aug 2023

We at nfpResearch recently collaborated with the Garfield Weston Foundation to help them better understand the experiences of their grant holders and unsuccessful applicants. The goal of the research was to discover the strengths of the Foundation and their processes, as well as to identify avenues for improvement based on the feedback. 

Navigating Public Attitudes towards Strikes

Submitted by ben.roberts on 23 Jun 2023

Ben Roberts

This year has seen a ramping up of strike action across the UK. Workers from the public and private sectors are unifying left and right to demand better treatment from their employers, whether that’s better pay, improved working conditions, or revised contractual rights moving forward. While the reasons behind strike action are typically well-justified, the success of these campaigns can hinge on public perception. And when we explore these perceptions, we often find that there are complex dynamics at play.

Goodbye nfpSynergy, Hello nfpResearch

Submitted by Rebecca Thomas on 15 Feb 2022

Cian Murphy & Tim Harrison-Byrne

If you’ve got this far, you’ll have noticed there’s something different about our website this week. This redesign – smart (and overdue!) as we think it is – feeds into a broader change, touching on every level of our company. After 20 years of working with charity clients big and small, we’ve decided it’s time for a rebrand. nfpSynergy is no more – say hello to nfpResearch.

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